At what time is check-in possible?
You can check in from 15:00 o’clock, if you arrive earlier it is possible to leave your luggage at the reception for safekeeping, so you can already explore the area.
What time is checkout?
Checkout is at 12:00 o’clock. Would you rather enjoy the beautiful city of Antwerp for just a little longer? Also at checkout you can leave your luggage with us for safekeeping.
If you want to make use of a late checkout, this is possible on the basis of availability. With a late checkout you can make use of your hotel room or apartment until 17.00 o’clock. The costs are €35.
Is it possible to arrive after the reception has closed?
If you have booked with us, you can use your smartphone to open the door of our hotel, and also the door of your hotel room or appartment. You don't have a smartphone? Then please contact the reception.
Can I bring my bicycle?
We advise you to rent a bike. We do not have a secured bicycle shed. At 100m from our hotel you can rent an "Antwerp Velo" (bike).
Where can I park my car?
> You can park your car in the street of the hotel for a maximum of 3 hours. Parking has to be paid for between 9 am and 10 pm. A parking ticket can be obtained at the ticket machine in the street and costs € 10,-.
> It is also possible to park in the parking garage which is just around the corner at 200 meters from the hotel. A day ticket costs €20 and must be paid at the supermarket reception desk. The car park is open between 8 a.m. and 8 p.m. The Cadiz parking garage is located at Napelsstraat 52 in Antwerp. Take the far right entrance.
> Free parking is possible at one of the many park-and-rides on the outskirts of the city and both tram 1 and tram 24 stop at the Noorderplaats, 100 meters from the hotel.
How do I get to the hotel by public transport?
From Antwerp Central Station take tram 1, get off at the Noorderplaats stop.
You can also take the bus, from the bus stop Rooseveltplaats (next to Central Station) take bus 640 or bus 2 to bus stop Noorderplaats.
From this stop, the hotel is only a 2-minute walk away.
Are the rooms and apartments non-smoking?
All apartments and hotel rooms are non-smoking. If your room has a terrace (terrace room & compact room) you may smoke on the terrace but with the door closed. An ashtray is available on the balcony.
I do not have a credit card, how can I make a reservation?
If you do not have a credit card and therefore cannot make a reservation on our website, please contact our reception. We will be happy to make the reservation for you. Contact us by e-mail at email@example.com or by phone on 0031-3232310726.
The entire city of Antwerp and Linkeroever is a low emission zone (LEZ).
Not sure if your car meets the standards? Check your vehicle here or register it immediately at www.sna.be/LEZ.